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MindEyehas developed robust process, methodologies that touch various critical elements of the outsourcing relationship. |
- Service Delivery
- Transition
- Quality Practices
- Business Continuity
- Information Security
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We provide solutions to our clients' most challenging and intensive problems, with our well planned, top quality business process outsourcing services. We aim at providing the best service to our customers, while delivering totally customized solutions, that optimizes client's business. Indeed, it is our core philosophy, that every solution, we offer must be clear, succinct, and insightful. We as a core team are driven by the goal of reducing complexity for our clients, while providing rigorous project analysis, statistical analysis, report and database automation and data management solutions.
While it is true that each client is unique and requires a customized approach, we offer congenial, innovative, result driven and time-tested modus of delivering, distinguished outsourcing solutions to our clients. Our approach is based on extraordinary domain expertise in process and people management principles.
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| Project Approach |
At the outerset, our clients can expect a project delivery experience based on the following generic operations. We understand that each and every project is different and the approach may differ based upon the size, type and scope of the project. Obviously, larger or more complex projects will require, more comprehensive work plan, while simpler projects may be addressed with less detail and client interaction. |
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| Pre Project |
- Describe your situation and business requirements
- Brainstorm solutions with Account Manager
- Identify budgetary constraints, think through ROI, and consider cost to benefit trade-off scenarios
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| Develop Proposal |
- Analyze requirements and brainstorm for optimal solutions
- Select the most appropriate project lifecycle model
- Establish project scope, work plan, resource requirements, project timeline, and pricing
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| Project Kick-Of |
- Construct detailed work plan and identify milestones
- Select staff with the appropriate functional skills and related industry experience
- Identify and begin data gathering and documentation
- Perform quality assurance
- Manage client relationship and ensure customer satisfaction
- Provide varying levels of project visibility to the client as needed
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| Project Completion |
- Perform additional quality assurance and testing
- Review and finalize documentation
- Conduct interim client review sessions
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| Project Delivery |
- If needed, deliver incrementally on milestone events
- Review project with client on-site and/or off-site
- Set future check-in date to confirm quality and customer satisfaction
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Also as an organization, MindEye is continually innovating in order to perform processes more effectively, so that its clients' can reap maximum benefits of offshoring. |
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